Privacy policy

The private limited liability company with the name "efantasy.gr Games 'n' Comics Private Limited Company" and the distinctive title "efantasy" which is located in Thessaloniki, in 13 Iasonidou Leonida St., havind headquarter in Heraklion, Crete, in 13 Smirnis St., phone number: +3023130211171, email: info@efantasy.gr, main and beneficiary of the eshop delegation, brokering services, wholesale and retail sale of new and reused games and books www.efantasy.gr, is interested in matters of confidentiality and has as a priority the protection of personal data. For this reason, we do our utmost during the selection and processing of personal data which youprovide us in order to render the highest level of safety.

The management and protection of personal data of this particular website's clients and suppliers are subject to the conditions of the current privacy olicy as well as defined by the national community law and international law (Greek and EU Legislation) concerning the protection of individuals with regard to the processing of personal data as it is applied in each case.

Every feasible future legislation press release will be subject to this existing privacy policy. At any time, the company reserves the right to change the conditions of theprotection of personal data in alignment with the existing legal framework.

Therefore, the current conditions of protecion of personal data are likely to be reviewed and updated at any time. For this reason, it is suggested hat you should check the foresaid conditions at regular intervals lest for changes since the constant use of the webpage entails the acceptance on your behalf of all the possible amendments.

With the use of the website www.efantasy.gr and the provision of your personal data to us as well as with the covenant consent of your registration as a user, you declare that you have been informed compltely, clarified for the conditions included in it, that you have the knowledge of you legal rights andyou assign for the processing of your personal data that concerns you by the company.

1. What are the personal data?

With the term "personal data" every information is referred that is plausible to identify you immediately (eg. your name) or indirectly (eg. your phone number). This means that personal data entail among others data such as email, address, username, personal and shopping preferences.

The person (artificial person) to whom the data are referred, is called the subject of data.

2. What is the processing of data?

Processing of data is every act or series of acts which is fulfilled with or without the use of automatic means to personal dat or to the sum of personal data such as the compilation, classification, organisation, structure, storage, adaptation, alteration, inforation retrieval,searching for information, usage, transmittal to third parties, dissemination, correlation, combination, limitation, deletion, and destruction of personal data.

Every natural or artificial person of public or private sector to whom the processing of data is ssigned on behalf of the supervisor is called the conductr of processing.

3. Which of your data are we processing?

The website www.efantasy.gr is designed in order that you are capable of visiting it without giving your personal data compulsorily if you are ot willing to do so. The company "efantasy", being responsible for the processing, selects the visitors/users' personal data when they visit the website only if thy willingly provde them and only for the current referred purposes of processing.

Our company selects four types of information related to the customers/suppliers':

1. Information that the visitor provide us during the registration as a user and the creation of personal account.
2. Information that the visitor/user provides for the registration of the company's newsletter
3. Information that the visitor/user provides for the establishment of agreement.
4. Information that the visitor/user provides us via the acceptance of cookies.

The personal data which are selected are the following:

• name
• address ( city, district, street, number)
• postal code
• email address
• credit card number
• phone number
• trasmittance information - order delivery
• invoicing information
• IP address

4. Which is the cookie policy we follow?

The present webste uses cookies in order to enhance our services we provide you snd to give you certain possibilites which you may find useful.

Cookies are small text which are saved in hard disc and do no acknowledge every file or text of PC. They are used in order the visitor/user have easier access to the use of certain services or websites, forstatistical issues and in order to determine the areas that areuseful and popular. These data may involve the browser that the visitor/user uses, PC type, the operating system, the servers and other information of this category. Furthermore, the information system of the website collects automatically informationregarding the location that the visitor/user visits and the links to the other websites which may choose to visit via this website.

The present website uses 4 different kinds of cookies:

1. Most Vital Cookies

We use these cookies for the proper function as well as the development of safety of this particular website. These cookies are mandatory and there is no possibility deactivating them to this website.

2. Statistical Cookies

Our company makes use of statistical cookies with the aim to deelop th quality of services which we provide on Internet using analytics and survey pop-ups and total supervision of cometency and availablity of the website. Statistical cookies help the owners of the website to understand how a visitor interacts with the webpages collecting and referring to information anonymously. This cookies are optional and you are able not to consent to their use by choosing exemption at the "cookie settings".

3. Preference Cookies

The ompany uses functional cookies to save the credentials for your next visit to our website.Preference cookies allow a webpage to recall information which alter the way a webpage appears such as the preferred language or location where you are. Moreover, we use the cookies to enhance your experience as a user by saving certain options. These cookies are optional and you are able not to consent to their use by choosing exemption at the "cookie settings".

4. Commercial Promotion Cookies

For improving your experience as a user to our website, these particular cookies are used to retain a file with the visited webpages or to provide you the related webpages to you. This may lead to specific advertisements dring your visit to the other websites exempt from www.efantasy.gr. The previous cookies give you he chance  to share webpages that you are interested in via social media.Our website can show content from exterior suppliers eg. YouTube, Facebook, Instagram. For the preview of other content, you should first consent to the terms and prerequisites defined by themselves. Among others, cookies policy is included  which exempts our control. However, if the specific content is not shownh, other cookies are not set at your device. In case you do not prefer the selection of information via cookies, you have the possibility through the browser settings you use to delete cookies, accept or decline each specific cookie or decline autmatically all theforeseeable cookies on your PC with inevitable consequence to make difficult or impossible the use and function of this website. In no case we make use of other cookies except those for which you consent.

For further information regarding cookies nd for aliquot applications, you can visit the wbsite www.allaboutcookies.org.

5. How newsletter works?

The company gives visitors/users of our eshop the chanceto receive newsetter in their email in case they ould like to benefit from this service. Newsletter is utterly compatible with the regulations of email delivery. It isnot going to be excessive use of this service. The omany uses retargeting to manage mewsletter. Durng your registration as a user, you hav the opportunity to register in newsletter. If you choose it, an email will be sent to you so as to confirm for the periodical delivery of newsletter. Our company assures to secure your personal data via agreement with the company Retargeting Biz SRL as a conductor of processing (https://retargeting.biz/en/data-protection-good-practices ). The user of this service can ask whenever he wants to interrupt he delivery of pop-upads considering tha he has the choice to withdraw. For any possible question, you can contact the company either via email (info@efantasy.gr) or phone number (+30 2313021171).

6. Why do we process your data?

We collect and process your data entirely only for the following reasons:

1. The inception, maintanace and implementation of transactional relations between us. The dara you declare are used for the right of enforcement of the service contracts and the related act to this (receipt delivery, clients' identification when it is needed, payment management etc.)
2. Promotion and advertisement of products. Your consent may beneeded in order to use your data to send you pop ads and material related to new products or special offers of our eshop (via post office, mail, fax, SMS texts)
3. Statistical survey. Your personal data for which you consent, help us supervise the number of visits of our eshop, clients/consumers' habits and supply needs of products.
4. Obligatory compliance with the current legislation. Our company processes your personal data you provide us in order to comply with legislation 9receipts, principl of accuntability, retainig data for a short period of time etc).

7. Which is the legal basis of personal data processing?

The selection and process of personal data are undertaken for the support and supervisin of transactional relations with the company, the agreement btween us for your best service and has as a legal basis your consent relted to the personal data within the legal framework.

8. Who are the recipients of your data?

Recipients of data are: (A) The company named "efantasy" and the necessary company's stuff who commits to confidentiality arrangements, (B) cooperating companies with us, which uses data processing as a conductor on our behalf, (C) public or judicial services or independent authority in case it derives from legal provision or prosecution or judicial decision.

9. How do we ensure that the conductors comply with data?

Conductors of processing made an agreement with our company:

• to maintain confidentiality
• not to share data with others without th company's permisison
• to take appropriate safety measures
• to confront with the legal framework of personal data safety
• not to process anything except what the company allows them according to the aims of processing.

10. For how long is your personal data retained?

Personal data that concerns clients/suppliers of the eshop are selected and retained for the necessary period of time for the aims of processing referred above and then they are deleted.

The period of data processing is defined according to the maintance protocol imposed by the legal framework. In each case, our company retains data at least for the period of time the agreement is valid as wellas for the period that legal claims may arise from the agreement.

The period of retaining data is possible to beextended for reasons of evidence before the Court in relation to the fulfillment of the company's conventional responsibilities either for compliance reasons under public authority's directions or independent authorities.

11. Is our personal data safe?

Our company assures to retain your personal data safe. For th visitors/usrs's personal data protection of the website, we use a safe link  (https://) via SSL protocol (Secure Socket Layer). The company uses SSL protocol for the eshop, for safe on line commercial transactions. In this way, all personal data of visitors/users including credit card numbers, name, address are encrypted so as not to be read or altered during the transfer. Protocol SSL  (Secure Sockets Layer) is now worldwide standard for certifying websites when those are used by users for encrypting information between users and servers. An encrypted SSL communication demands all the information sent between a client and a server to be encrypted by the shiping software and be decyphered by the acceptance software, protecting personal dat during transfer. Morover, all the information sent by SSL protocol are protected by a mechanism which automatically verifies if data is altered during transfer. We also call forh all the necessary data safety measures for preventing loss of danger, misus, authorised access and sharing personal data. We reexamine and modify safety measures every time that is crucial.

The present website "efantasy.gr" owns SSL authenticationof R3, which is a free accessible automatic authentication authority of nternet Security Research Group (ISRG).

This processing of visitors/users' data is allowed to delegated people, employees, colleagues for the reasons mentioned above. Our employees are committed to confidentiality on behalf of the company while as it is previously mentioned, our company assures the conductors of processing have the prerequisites and respecttowards visitors/users' personal data.

Our company does not provide on sale or transmit or make known the personal data to others not being related to the company without our consent with the exception of applying legal sanctions to theauthorised authority.

12. Which are your legal rights?

As concerns the personal data safety, you have the following rights:

• Right to access: You can ask fo information related to personal data we retain such as categories of personal data that we own or control, why they are used, from where they were taken, if they ar not taken directly form you and to whom they are shared in particular. You can receive from us without payment a copy of personal data we retain. We have the right to charge you for any other copy you may ask for.
• Right to rectification: In case you notice that your data is inaccurate or insufficient, you can notify us to correct them or complete them.
• Right to erasure: You can notify us to erase your data if thy are not necessary for the reason they were selected. In addition, you have the rgit to ask for deletion of your data in case of withdrawal of your consent for processing if there is no other legal basis for this.
• Right to restrict processing: You canask for restriction of processing to your personal data when the accuracy of data is questions or illegal. For other reasons, if you are opposed to it, we will stop processing your data under the circumstance that there are no legal reason for further processing. The processing for advertisement aims is not a legal reason.
• Right to portability: You may ask for sending your data that concerns you in structured, used and clearly readable by a machineformat or transfer to another conductor of processing.
• Right to opposition: You can be opposed to hte processing or withdraw your consent. In this case, we will stop immediately the processing of data in case there is no legal reason that subdues your right.
• Right to complain: You have the right to complain if you consider that your rights are breached as concerns theprotection of personal data. You can make a complaint to data supervisory authority of protecting personal data, which is located in Athens (1-2 Kifisias St, 115 23) and phone number 210 6475600 and fax 2106475628 or email complaints@dpa.gr

13. How can you indict for your rights?

In order to indict for your rights, you can send us an email describing your right either to the company's email info@efantasy.grr entitled "Rights to access/rectifiation/erasure/restriction/opposition. Consequently, we will examine it and reply as soon as possible. We reply to your request without payment within (1) month. If your request is complicated or thre is a large amount of requests, we may have an extension of (2) months more if it is needed and by notifying you. If your requests have no basis r are excessive due to repetition, our company hsthe right not to respond.

Skroutz Service Usage Data

Our company, in order to be able to evaluate and constantly improve the quality of the services it provides to the consumer, uses the Skroutz Analytics service, which works with cookies. Through this service, as long as you have previously given your consent through Skroutz.gr, usage statistics are securely shared by us at Skroutz. The data received by our company through this service is covered by the privacy policy as well as the cookies policy of Skroutz.gr, at the end of which you can also withdraw your consent.

In addition, we inform you that, since you have been directed to our online store via Skroutz.gr and made a purchase from us, data relating to your specific purchase is securely shared by us with Skroutz, in the context of our commercial cooperation with Skroutz and your use of Skroutz services. The sharing of this data by us is done through cookies and is necessary for the financial settlement of this commercial cooperation, which you may have used. Due to this necessity, the law allows us not to ask for your consent to share this data. More information can be found in the privacy policy as well as the cookies policy of Skroutz.gr.